SayPro Focus Group Feedback Form

SayPro Documents Required from Employees: Focus Group Feedback Form

Objective: The Focus Group Feedback Form is designed to gather participants’ thoughts and reflections on the session. It serves as a tool for assessing the effectiveness of the focus group, understanding how well the session met its objectives, and collecting any additional insights that may not have been captured during the group discussion.

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1. Purpose of the Focus Group Feedback Form

The feedback form allows SayPro to evaluate the focus group process itself, ensuring that the session was productive, engaging, and valuable to participants. It also provides an opportunity to gather additional comments, suggestions, or concerns that may not have been addressed during the discussion.

• Assess Session Effectiveness: Determine if the objectives of the focus group were met, and if participants felt that their input was valued.
• Evaluate Facilitator Performance: Gain feedback on how well the facilitator conducted the session, encouraging open participation and keeping the discussion on track.
• Identify Areas for Improvement: Collect suggestions on how to improve future focus groups, whether it’s regarding the structure, questions, or the group dynamics.
• Gauge Participant Satisfaction: Understand how participants felt about their experience in the focus group and whether they are willing to participate in future sessions.

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2. Key Elements of the Focus Group Feedback Form

The feedback form should be simple and concise, focusing on both qualitative and quantitative feedback. It should address different aspects of the session, including the overall experience, the facilitator’s performance, and suggestions for improvement.

A. Basic Participant Information

To track feedback by different groups, you may want to ask for basic identifying information. This helps in segmenting responses (e.g., employee vs. external participant) to analyze any differences in feedback.

• Example Fields:
  • Name (optional)
  • Department/Role (for internal employees)
  • External Participant: Industry or Affiliation
  • Focus Group Session Date

B. General Session Feedback

This section asks participants to provide an overall evaluation of the session. These questions help assess if the session met its goals and whether the format was effective.

• How would you rate the overall session? (Scale of 1–5, with 5 being Excellent)
• Did the session meet your expectations? (Yes/No)
• What did you find most valuable about the session? (Open-ended)
• What did you find least valuable or need improvement? (Open-ended)

C. Feedback on Focus Group Topics and Questions

This section helps evaluate whether the topics and questions covered during the focus group were relevant, clear, and insightful.

• Were the topics discussed relevant to your role or experience? (Yes/No)
• Were the questions clear and easy to understand? (Yes/No)
• Were there any important topics that were not covered? (Yes/No – If Yes, please list)
• What additional topics or questions would you suggest for future focus groups? (Open-ended)

D. Facilitator Feedback

This section is important for understanding how effectively the focus group was facilitated, ensuring that participants had a chance to speak, and that the session was organized.

• How would you rate the facilitator’s performance? (Scale of 1–5)
• Did the facilitator encourage everyone to participate? (Yes/No)
• Did the facilitator manage time effectively? (Yes/No)
• What could the facilitator do better? (Open-ended)

E. Participant Engagement and Experience

This section assesses the level of engagement and comfort participants felt during the focus group. It can identify areas where the process could be more inclusive or interactive.

• Did you feel comfortable sharing your opinions? (Yes/No)
• Did you feel that your opinions were valued during the discussion? (Yes/No)
• Would you be interested in participating in another focus group in the future? (Yes/No)
• What could be done to improve participant engagement in future sessions? (Open-ended)

F. Actionable Suggestions

This section provides an opportunity for participants to suggest improvements not only for the session itself but for the focus group process in general.

• What suggestions do you have for improving future focus groups? (Open-ended)
• Is there anything else you would like to share about your experience in the focus group? (Open-ended)

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3. Sample Focus Group Feedback Form

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                        FOCUS GROUP FEEDBACK FORM
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Thank you for participating in the SayPro focus group. Your feedback is valuable in helping us improve future sessions. Please take a few moments to complete this feedback form.

**Basic Information**  
(These details will help us analyze feedback by participant group.)  
- Name (Optional): ______________________________  
- Department/Role (for internal employees): ______________________________  
- External Participant: Industry or Affiliation: ______________________________  
- Focus Group Session Date: ______________________________  

**1. General Session Feedback**  
- How would you rate the overall session? (Circle one)  
  1   2   3   4   5 (1 = Poor, 5 = Excellent)  

- Did the session meet your expectations? (Circle one)  
  Yes   No  

- What did you find most valuable about the session?  
  __________________________________________________________  
  __________________________________________________________  

- What did you find least valuable or need improvement?  
  __________________________________________________________  
  __________________________________________________________  

**2. Feedback on Focus Group Topics and Questions**  
- Were the topics discussed relevant to your role or experience? (Circle one)  
  Yes   No  

- Were the questions clear and easy to understand? (Circle one)  
  Yes   No  

- Were there any important topics that were not covered? (Circle one)  
  Yes   No (If Yes, please list below):  
  __________________________________________________________  

- What additional topics or questions would you suggest for future focus groups?  
  __________________________________________________________  
  __________________________________________________________  

**3. Facilitator Feedback**  
- How would you rate the facilitator’s performance? (Circle one)  
  1   2   3   4   5 (1 = Poor, 5 = Excellent)  

- Did the facilitator encourage everyone to participate? (Circle one)  
  Yes   No  

- Did the facilitator manage time effectively? (Circle one)  
  Yes   No  

- What could the facilitator do better?  
  __________________________________________________________  
  __________________________________________________________  

**4. Participant Engagement and Experience**  
- Did you feel comfortable sharing your opinions? (Circle one)  
  Yes   No  

- Did you feel that your opinions were valued during the discussion? (Circle one)  
  Yes   No  

- Would you be interested in participating in another focus group in the future? (Circle one)  
  Yes   No  

- What could be done to improve participant engagement in future sessions?  
  __________________________________________________________  
  __________________________________________________________  

**5. Actionable Suggestions**  
- What suggestions do you have for improving future focus groups?  
  __________________________________________________________  
  __________________________________________________________  

- Is there anything else you would like to share about your experience in the focus group?  
  __________________________________________________________  
  __________________________________________________________  

Thank you for your valuable feedback!

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4. Collecting and Analyzing Feedback

Once completed, the feedback forms should be collected and analyzed to determine overall satisfaction with the focus group. This feedback will:

• Help identify areas for improvement in the focus group process.
• Provide insights into whether the session successfully met its objectives.
• Allow SayPro to make necessary adjustments to future focus group sessions.

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5. Follow-Up Actions Based on Feedback

• Review and Implement Suggestions: Analyze responses for recurring suggestions or areas of concern. Use this data to improve the planning and facilitation of future sessions.
• Report Findings: Share aggregated feedback with relevant departments (e.g., HR, Marketing, Product Development) to ensure that insights are used effectively.
• Engage Participants: Acknowledge and thank participants for their feedback. Let them know how their suggestions will be used to improve future focus groups.

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Conclusion

The Focus Group Feedback Form is an essential tool for capturing participant reflections, assessing the success of the session, and identifying opportunities for improvement. By carefully analyzing the feedback, SayPro can refine its approach to focus groups, ensuring that future sessions are more engaging, productive, and insightful for both employees and external participants.