SayPro Information and Targets Required for the Quarter
Data Collection Goal: Capture Email, Feedback & Satisfaction Score from 500+ Users
Objective: To collect quality user data that supports:
Audience profiling and communication
Program and service improvement
Impact measurement and reporting
CRM enrichment and personalization
Quarterly Data Collection Target
Data Point Description Target Volume Email Addresses Unique user emails for follow-up and outreach 500+ Feedback Responses Open-ended and multiple-choice feedback 500+ Satisfaction Scores (1–10) Quantitative rating of experience 500+
Target Period : 1 February – 30 April 2025Target Group : Event attendees, online users, training participants, and sign-ups
Data Collection Channels & Tools
Channel Data Points Captured Tools Used SayPro Website Email + feedback via pop-up or form Embedded Google/Typeform/HubSpot WhatsApp Bot Quick survey with rating and email prompt WhatsApp Business API Event Sign-in Paper or digital forms at SayPro events SayPro Event Tracker / Google Sheets Email Campaigns Feedback form links sent to registrants Mailchimp, SayPro CRM SayPro App In-app satisfaction poll + contact update prompt In-app form or push survey
Sample Data Flow Process
User attends SayPro event or engages online Receives prompt (via WhatsApp, email, or in-person) Fills short form with:
Name
Email address
Program attended
1–2 feedback questions (optional comments)
Rating out of 10
Data is synced into SayPro CRM or stored in tracker
Sample Questions in Feedback Form
Email (required)What did you enjoy most about the session? What can we improve for next time? On a scale from 1–10, how satisfied were you with this experience? Would you attend another SayPro event? (Yes/No)
Weekly/Monthly Tracking Template Week Emails Collected Feedback Forms Avg. Satisfaction Score Notes Week 1 85 78 8.2 Strong response from workshop attendees Week 2 92 84 7.9 Online users gave detailed feedback Week 3 120 115 8.5 Major campaign drive week Week 4 110 108 8.0 Includes one community roadshow
Total by end of February : 500+ goal achieved ✅
Best Practices for Data Collection
Tip Why It Matters Use short, mobile-friendly forms Increases response rates, especially in low-data zones Offer small incentives (e.g., data or merch) Boosts feedback completion Automate reminders and follow-ups Captures late or distracted users Capture real-time data at events Ensures on-the-spot participation Track which channels convert best Helps focus future collection efforts
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