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Target Title:SayPro Improvement Actions Logged Quarter: [Insert e.g., Q2 2025] Owner: Monitoring & Evaluation (M&E) Team / Department Leads
Target Objective
Log at least 10 actionable improvements during the quarter, based directly on user feedback collected from SayPro surveys, focus groups, help desk queries, or analytics insights.
Performance Criteria
Measure
Target
Minimum actions logged
10
Source of actions
User/staff/intern feedback only
Action type
Must be tangible and implemented or planned
Reporting
Documented in SayPro Improvement Log
Examples of Qualifying Improvements
Feedback
Action Taken
“Forms are too long to complete on mobile.”
Condensed survey questions and improved layout
“Difficult to find onboarding documents.”
Centralized documents in one dashboard page
“No reminder emails before training sessions.”
Automated calendar invite system added
Tools & Templates to Use
SayPro Improvement Log Template
SayPro Feedback Form Builder
SayPro Focus Group Report Sheet
SayPro Quarterly Trend Summary Template
Improvement Action Logging Format
Each action should be logged with the following:
Entry
Date Logged
Area Affected
Description of Action
Source of Feedback
Owner
Status
#1
08/04/2025
UX
Reduced steps in dashboard login
Intern focus group
Digital Team
Implemented
Monitoring Timeline
Week
Activity
Week 1
Set up logging mechanism and feedback review team
Week 2–3
Identify recurring feedback and link to improvement entries
Week 4
Validate with team leads + report to management
End of Q
Finalize 10+ logged actions in quarterly report
Reporting Requirements
Actions to be entered weekly into the SayPro Improvement Log
Monthly validation by team leads
End-of-quarter review in the SayPro Quarterly Trend Summary Report
Supporting Documents
[✔] Improvement Log (Excel or Dashboard)
[✔] Source Feedback Records
[✔] Screenshots or links showing completed actions
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