Template Type: Analytics Reporting Dashboard
Designed For: HR, Digital, UX, M&E, and Campaign Teams
Reporting Period: [Month, e.g., February 2025]
Created Using: SayPro Analytics Portal / Excel / Google Data Studio / Power BI
Owner: Monitoring & Evaluation (M&E) / Digital Insights Officer
1. Executive Summary (Top Banner Section)
| Metric | Value | Notes |
|---|---|---|
| Total Responses Collected | [e.g., 1,254] | Across all channels and formats |
| Engagement Rate | [e.g., 82.5%] | % of targeted users who responded |
| Average Satisfaction Score | [e.g., 4.2/5] | Based on scaled rating feedback |
| Positive Sentiment Rate | [e.g., 69%] | Based on text analysis from open responses |
| Areas Flagged for Attention | [e.g., 3] | Key themes needing leadership review |
2. Response Breakdown by Source
| Channel/Tool | Responses | Participation Rate | Notes |
|---|---|---|---|
| SayPro Survey Builder | 680 | 71% | Includes internal staff survey |
| WhatsApp Quick Polls | 310 | 89% | Short 2-question engagements |
| Dashboard Weekly Logs | 170 | 60% | Mostly interns & volunteers |
| Email/Direct Submissions | 94 | – | Mostly long-form suggestions |
Graph Type Recommendation: Stacked bar or pie chart by source.
3. Feedback by Theme/Category
| Theme | Volume | Sentiment Breakdown | Action Status |
|---|---|---|---|
| Communication | 340 | 😊 72% | 😐 18% |
| Tool Usability | 280 | 😊 59% | 😐 25% |
| HR Support | 198 | 😊 80% | 😐 14% |
| Recognition & Value | 116 | 😊 48% | 😐 32% |
Graph Type Recommendation: Horizontal bar chart or 3-column table with emojis or color-coded sentiment.
4. Weekly Feedback Trend (Line Graph Section)
| Week | Responses | Avg. Rating (/5) | Sentiment (% Positive) |
|---|---|---|---|
| Week 1 | 310 | 4.0 | 65% |
| Week 2 | 420 | 4.4 | 72% |
| Week 3 | 318 | 4.1 | 67% |
| Week 4 | 206 | 3.9 | 62% |
Graph Type Recommendation: Multi-line chart showing engagement and sentiment over time.
5. Top 5 Most Common Feedback Phrases (Word Cloud/Tags)
Word Cloud Output or Keyword Table:
| Common Phrase/Term | Frequency | Related Theme |
|---|---|---|
| “Need clearer updates” | 47 | Communication |
| “Easy to use” | 39 | Tool Usability |
| “Lack of recognition” | 36 | HR / Morale |
| “Quick response team” | 29 | Support Services |
| “Form not loading” | 23 | Digital Tools |
Visual Tool: Word cloud generator or bubble chart.
6. Summary of Recommendations
| Identified Issue | Recommendation | Responsible Unit | Status |
|---|---|---|---|
| Inconsistent updates | Weekly internal newsletter | Comms Team | In Progress |
| Dashboard bugs | System update & bug log ticket | IT Team | Scheduled |
| Recognition gaps | Monthly awards pilot | HR | Under Review |
Format: Action table or embedded Kanban card view.
7. Export & Sharing Options
| Output Type | Recommended Format |
|---|---|
| Internal Reporting | PDF with summary visuals |
| Executive Briefing | Interactive SayPro Dashboard |
| Presentation Format | PowerPoint / Google Slides Pack |
| Backup Data File | Excel / CSV (Raw + Cleaned) |
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