Author: Puluko Graham Nkiwane

SayPro CEO Neftaly Malatjie has expressed his deep honour and gratitude upon attending the City of Johannesburg’s Invitation for Stakeholder Participation: Youth Skills Development Seminar. The event marks a significant step toward strengthening collaboration between key sectors to tackle youth unemployment and enhance skills development initiatives across the city.

As the founder and leader of SayPro, Mr. Malatjie has been at the forefront of youth empowerment through education, entrepreneurship, and skills training. His presence at the seminar underscores SayPro’s commitment to contributing practical, scalable solutions for the benefit of South Africa’s young population.

“I am truly honoured to attend this important seminar hosted by the City of Johannesburg,” said Mr. Malatjie. “This platform brings together organisations and individuals who share a common vision: creating meaningful opportunities for young people to succeed. SayPro is proud to be part of this movement.”

The seminar brought together government officials, non-profit leaders, educators, and private sector partners to explore collaborative strategies that will equip youth with the skills necessary for a changing economy. Discussions focused on closing the skills gap, increasing employability, and fostering entrepreneurship among the city’s youth.

Mr. Malatjie added, “The future of South Africa depends on the investments we make in our youth today. SayPro looks forward to working closely with the City of Johannesburg and all stakeholders to make this vision a reality.”

SayPro continues to lead with innovative youth-focused programs that empower, uplift, and create lasting impact in communities throughout South Africa.

SayPro CEO Neftaly Malatjie has officially accepted an invitation from the City of Johannesburg to attend the Invitation for Stakeholder Participation: Youth Skills Development Seminar. The seminar is set to bring together key partners focused on developing sustainable strategies to empower and upskill the city’s youth.

In confirming his attendance, Mr. Malatjie expressed his appreciation to the City of Johannesburg for recognizing SayPro’s ongoing work and commitment to youth development across South Africa.

“It is with great gratitude that I accept the City’s invitation,” said Mr. Malatjie. “SayPro stands ready to engage, collaborate, and share insights that will strengthen efforts to equip our youth with the skills and support they need to lead productive and impactful lives.”

The upcoming seminar aims to foster partnerships among stakeholders from government, civil society, education, and the private sector. Together, they will explore actionable solutions to youth unemployment, skills gaps, and socio-economic challenges facing young people in Johannesburg.

SayPro continues to be a leading voice in youth empowerment, offering a wide range of services including vocational training, entrepreneurship programs, and community development initiatives.

Mr. Malatjie’s participation highlights SayPro’s unwavering dedication to national youth empowerment efforts and its support for initiatives that drive inclusive growth and opportunity.

Neftaly Malatjie, CEO of the South African Youth Project (SayPro), proudly represented the organisation at the City of Johannesburg’s Invitation for Stakeholder Participation: Youth Skills Development Seminar. The event brought together key leaders, organisations, and policy-makers committed to advancing skills development and economic opportunities for young people across the city.

As a passionate advocate for youth empowerment, Mr. Malatjie shared SayPro’s innovative approaches to skills training, job readiness, and entrepreneurship development. His participation reinforced SayPro’s ongoing role as a key stakeholder in shaping youth-focused strategies and solutions.

“It was an honour to represent SayPro and contribute to such a meaningful dialogue,” said Mr. Malatjie. “We are encouraged by the City of Johannesburg’s commitment to youth development and are excited to collaborate with other stakeholders in building a future where all young people have the opportunity to thrive.”

The seminar served as a platform to align efforts across sectors, discuss best practices, and explore actionable solutions to address youth unemployment and skills gaps in Johannesburg.

SayPro remains committed to working alongside government and community partners to scale impactful programmes and ensure sustainable outcomes for South Africa’s youth.

SayPro CEO Neftaly Malatjie proudly participated in the Invitation for Stakeholder Participation: Youth Skills Development Seminar hosted by the City of Johannesburg, a key event aimed at fostering collaboration to improve youth empowerment and skills development across the city.

The seminar brought together a diverse group of stakeholders, including government representatives, non-profit organizations, training providers, and private sector leaders, all with a shared commitment to enhancing opportunities for Johannesburg’s youth.

Mr. Malatjie, a respected youth advocate and leader in community development, shared SayPro’s experience and insights on addressing youth unemployment through scalable skills development programs, vocational training, and entrepreneurial support. He emphasized the importance of innovative approaches and inclusive partnerships in tackling the systemic challenges young people face.

“Our participation in this seminar reflects SayPro’s ongoing dedication to building a future where every young person has access to the skills and opportunities they need to thrive,” said Mr. Malatjie. “We commend the City of Johannesburg for taking proactive steps to bring stakeholders together and for prioritizing youth empowerment as a central pillar of development.”

The seminar also served as a platform for stakeholders to explore new models of collaboration, align efforts, and develop a roadmap to boost job readiness and economic participation among the youth of Johannesburg.

SayPro remains committed to working closely with the City of Johannesburg and other partners to drive impactful change and build sustainable pathways for youth development.

Johannesburg, South Africa

SayPro CEO Neftaly Malatjie has expressed his deepest appreciation to the City of Johannesburg for extending an invitation to participate in the Stakeholder Participation: Youth Skills Development Seminar.

In a formal statement, Mr. Malatjie said, “It is both an honour and a privilege to be invited by the City of Johannesburg to engage in such a meaningful and impactful initiative. The Youth Skills Development Seminar reflects a powerful commitment to equipping young people with the tools and opportunities they need to succeed in today’s rapidly evolving economy.”

SayPro, under the leadership of Mr. Malatjie, has long been at the forefront of empowering young people across South Africa through skills training, entrepreneurship development, and employment readiness programs. The organisation’s mission aligns closely with the objectives of the City’s seminar, which aims to strengthen collaboration among key stakeholders to build more inclusive and sustainable youth development frameworks.

“This invitation is not just a recognition of our work at SayPro—it is a call to deepen our shared efforts,” Mr. Malatjie added. “We look forward to contributing our experience and learning from other committed leaders and organisations who are working tirelessly to change the trajectory of South Africa’s youth.”

Mr. Malatjie also emphasised the importance of partnerships in creating scalable and lasting change. “It is only through collective action that we can address the systemic challenges facing our young people. SayPro is ready to work hand-in-hand with government, civil society, and the private sector to make youth empowerment a lived reality.”

The Youth Skills Development Seminar is expected to gather a wide range of stakeholders, including government officials, NGOs, educators, and private sector partners, to discuss strategies for improving access to education, vocational training, and employment for the city’s youth.

SayPro and its CEO remain committed to being a driving force in youth development, innovation, and impact—today and into the future.

KwaZulu-Natal, South Africa – May 2025

SayPro is pleased to announce that its Chief Marketing Officer, Mr. Puluko Nkiwane, has officially accepted an invitation to attend a site visit at Metgovis in Hilton, Pietermaritzburg, KwaZulu-Natal.

The invitation, extended by Metgovis — a leading provider of innovative property and revenue management solutions for local government — marks an opportunity to deepen engagement between two organisations committed to driving public sector excellence and digital transformation.

Mr. Nkiwane expressed his appreciation for the opportunity:

“I am honoured to accept this invitation and look forward to engaging with the Metgovis team. At SayPro, we are focused on impactful partnerships that support capacity development and innovation across the public sector. This visit aligns with our vision to empower communities and institutions through collaboration, technology, and skills development.”

The upcoming site visit will serve as a platform to explore potential areas of cooperation, particularly in the fields of local governance, training, and public service improvement across South Africa.

SayPro remains committed to building relationships that advance sustainable development, and this engagement with Metgovis is a positive step toward shared impact and transformation in the KwaZulu-Natal region and beyond.

Hilton, Pietermaritzburg – KwaZulu-Natal | May 2025

SayPro, a leading company in skills development and youth empowerment, is proud to announce that its Chief Marketing Officer, Mr. Puluko Nkiwane, was honoured to attend a key site visit to Metgovis in Hilton, Pietermaritzburg, KwaZulu-Natal.

This visit marks a significant step in strengthening strategic partnerships and fostering collaboration in the areas of governance, local government systems, and community-focused service delivery. Metgovis, known for its innovative property and revenue management solutions, plays an instrumental role in supporting municipalities and government entities with digital transformation.

Mr. Nkiwane expressed his appreciation for the warm reception and constructive engagement during the visit.

“It was a privilege to witness the impactful work Metgovis is doing to enhance governance systems in South Africa. At SayPro, we believe in partnerships that drive meaningful change and innovation. This visit reaffirmed our shared commitment to empowering local government through technology, skills development, and effective service delivery,” said Mr. Nkiwane.

The visit also provided a platform to explore future opportunities for collaboration between SayPro and Metgovis in the context of capacity building, digital upskilling, and community outreach programs. With KwaZulu-Natal being a key region in South Africa’s development landscape, initiatives like this are vital to ensuring inclusive growth and sustainable governance.

As SayPro continues its mission to transform lives through education, entrepreneurship, and public service excellence, this engagement underscores the organisation’s dedication to building bridges with stakeholders who share a vision for a better, more capable public sector.

Nature of the Product/Service: Southern Africa Youth Project

Southern Africa Youth Project is a regional non-profit organization dedicated to transforming the lives of vulnerable and unemployed youth across Southern Africa through skills development, education, and empowerment programs. Established with the mission to bridge the gap between poverty and opportunity, the organization delivers scalable, sustainable, and youth-driven solutions that prepare young people for the world of work, entrepreneurship, and civic engagement.

Core Focus Areas:

1. Skills Development and Training:
   Southern Africa Youth Project offers accredited and non-accredited skills training programs in areas such as digital literacy, coding, financial literacy, customer service, entrepreneurship, hospitality, and life skills. These programs are designed to be practical, demand-driven, and aligned with the needs of the local and regional job markets.
2. Youth Employment and Career Readiness:
   The organization partners with employers, recruitment agencies, and government departments to link trained youth with employment, internships, and job shadowing opportunities. It also supports youth with CV writing, interview preparation, and soft skills to enhance employability and career growth.
3. Entrepreneurship and Business Development:
   Recognizing the power of entrepreneurship to drive local economic growth, the organization empowers young people to start and manage their own businesses. Through business incubation, mentorship, and access to micro-finance opportunities, youth are equipped to build sustainable enterprises that create jobs for themselves and others.
4. Youth Empowerment and Community Engagement:
   The organization promotes active citizenship among youth by involving them in community development projects, leadership training, and civic education. This component aims to cultivate a sense of responsibility, resilience, and participation in democratic processes.
5. Digital Inclusion and Innovation:
   Leveraging technology, Southern Africa Youth Project provides access to digital learning platforms, e-learning resources, and online mentorship. This not only expands the reach of its services but also ensures that young people in remote or underserved areas can participate in the digital economy.

Target Beneficiaries:

The primary beneficiaries of Southern Africa Youth Project are out-of-school youth, unemployed graduates, and young people from disadvantaged communities, particularly those living in townships and rural areas. Special focus is placed on empowering young women, youth with disabilities, and those affected by HIV/AIDS and social exclusion.

Geographical Reach:

While based in South Africa, Southern Africa Youth Project works with community-based partner organizations and governments across the Southern African Development Community (SADC) region, including countries such as Mozambique, Zimbabwe, Malawi, Botswana, Namibia, and Zambia. Its scalable training modules and regional networks enable it to replicate successful models in diverse local contexts.

Impact and Outcomes:

To date, Southern Africa Youth Project has directly impacted the lives of over 100,000 young people through its various programs. Outcomes include:

• Increased employment and income generation among youth participants.
• Strengthened local economies through youth-led enterprises.
• Enhanced digital and life skills contributing to personal and professional development.
• Improved social cohesion and reduced crime in communities where youth are positively engaged.

Sustainability and Partnerships:

The organization maintains strong partnerships with international donors, private sector companies, government departments, and civil society organizations to ensure program sustainability and alignment with regional development goals. It also adopts a results-based approach, continuously monitoring and evaluating its interventions for efficiency, effectiveness, and long-term impact.

Innovation and Differentiation:

What sets Southern Africa Youth Project apart is its holistic, youth-centered approach that integrates employability, entrepreneurship, and empowerment in a cohesive framework. By combining on-the-ground implementation with digital innovation and regional collaboration, it offers a flexible and future-ready model for youth development in Africa.

Table of Contents
1. Executive Summary.. 3
2. SayPro Services Overview… 5
3. Project Scope. 6
4. Deliverables. 9
5. Implementation Plan and Timelines. 12
6. Costing and Pricing Breakdown.. 15
7. Risk Management and Mitigation Plan.. 18
8. Conclusion and Call to Action.. 21
 

 
 
1. Executive Summary
 
SayPro appreciates the opportunity to respond to the City of Tshwane Metropolitan Municipality’s call for proposals to provide an online training platform for a period of three years. We recognize the City’s commitment to developing a highly skilled, capable, and innovative workforce to meet its service delivery objectives and socio-economic development mandates.
SayPro is an internationally recognized and accredited organization with over 13 years of experience in delivering cutting-edge online training solutions to public and private institutions, non-profit organizations, and international development agencies. Our track record includes service delivery to more than 100,000 individuals, 40 government departments, and 60 corporate businesses.

Our mission aligns with the City’s objectives to:
Strengthen internal human capital,
Bridge the gap in scarce and critical skills,
Enable practical exposure and continuous professional development,

Ensure that employees are empowered to meet modern-day municipal demands.

SayPro’s solution includes the deployment of a robust online training platform that offers unrestricted access to training interventions for between 3,000 and 11,000 employees per year, for a duration of three years. The platform will support continuous learning, professional registration, and development across a wide range of domains such as project management, infrastructure, compliance, leadership, finance, data science, health, safety, and municipal-specific competencies.

Our proposal includes:
A user-friendly, accessible, and secure learning management system.
Content aligned with both municipal and national competency frameworks.
Continuous monitoring and evaluation for tracking progress and outcomes.
Mentoring and support for learners to ensure completion and impact.
SayPro offers a low-risk, high-impact solution that is scalable, cost-effective, and aligned with the City’s workforce development strategy. We are confident that this partnership will help the City of Tshwane Metropolitan Municipality build a resilient, capable, and future-ready workforce.
We look forward to engaging with you further to refine and implement this impactful initiative.
 
 

 
2. SayPro Services Overview

SayPro offers a range of services including online training, capacity building, mentorship, and consulting. Key focus areas include IT, Health, Marketing, Entrepreneurship, Financial Literacy, Engineering, and more. We deliver SETA-accredited programs and internationally certified training.
SayPro is a Social Development Institution committed to transforming lives through education, skills development, and empowerment initiatives. Over the years, SayPro has successfully:
Trained more than 120,000 individuals.
Partnered with over 40 government departments.
Supported over 60 corporate businesses and organizations.
SayPro operates across Africa, delivering tailored, impact-driven training and development solutions that meet the evolving needs of learners and institutions. Detailed documentation and samples of our work are available on our official website at www.saypro.online.




 
3. Project Scope

The City of Tshwane Metropolitan Municipality (CoT) seeks a subscription-based online training platform to provide continuous skills development opportunities for between 3,000 and 11,000 employees annually, over a three-year period. This platform must be accessible at any time and deliver relevant, accredited training programs to empower employees across various departments.
SayPro proposes to deliver a comprehensive online training ecosystem that meets and exceeds these requirements through a scalable, interactive, and outcome-driven solution.
Scope Overview
SayPro’s proposed solution will offer the following:
Unrestricted User Access: Annual access for 3,000–11,000 municipal employees with individual user profiles, allowing flexible learning schedules.
Extensive, Multi-Disciplinary Course Library: Covering both foundational and advanced topics relevant to public sector professionals.
Continuous Professional Development (CPD): Accredited modules tailored for municipal employees in the built environment, engineering, legal, environmental health, and administrative fields.
Government-Centric Training: Specialized programs addressing government operations and strategic needs, designed for a public sector environment.
Priority Training Categories
The following themes and areas are part of the required training interventions, including but not limited to:
Project and Infrastructure Management
Advanced and Infrastructure Project Management
Contract Management
Strategic Planning and Execution
Governance and Compliance
Internal Audit and Compliance
Fraud Investigation and Forensic Auditing
Consequence Management
Risk and Records Management
Leadership and Human Capital
Leadership, Management, and Supervisory Training
Coaching and Mentoring
Change Management
Performance Management
Finance and Asset Management
Financial Planning and Governance
Public Private Partnerships (PPP)
Supply Chain and Cost Management
Asset and Property Management
Information Technology and Data Science
Cybersecurity, ICT Systems, and Network Management
Data Engineering, Data Science, AI & Machine Learning
Analytics (Descriptive, Predictive, Prescriptive)
Digital Literacy and Social Media Skills
Environmental and Health Sciences
Occupational Health, Safety, and Medicine
Environmental Health, Air Quality, Water Safety
Veterinary and Nature Conservation
Disaster Services and Emergency Rescue
Engineering and Built Environment
Structural, Geotechnical, Road, and Stormwater Engineering
Urban Design, GIS, Spatial and Regional Planning
Land Development and Infrastructure Assessment
Specialized Municipal Skills
Library Sciences and Cataloguing
Construction and Renewable Energy Artisanship (HVAC, Electricity, Electronics)
Traffic and Transport Economics
Facility and Fleet Management
Key Deliverables
Deployment and management of an enterprise-level online training platform.
Curation and customization of courses to meet CoT’s strategic and operational needs.
User support, technical assistance, and administrative services.
Integration of progress tracking, analytics, and certification.
Quarterly reports and insights on skills development impact and participation.
SayPro’s end-to-end platform solution will equip municipal staff with the tools, knowledge, and professional credentials necessary to drive performance, compliance, and innovation across departments.
 

 
 
4. Deliverables

The platform will include a full course library, specialized training in scarce skills areas (internal audit, forensic auditing, occupational health, data analytics, engineering, etc.), CPD tracking, mentoring support, and career advancement tools.


SayPro’s proposed online platform will provide the following deliverables in line with CoT’s requirements:
4.1 Key Features of the Platform
Extensive, Continuously Updated Course Library
Access to thousands of accredited, modular courses with video, quizzes, eBooks, and simulations.
Includes critical scarce skills training in sectors outlined by CoT.
Custom-Built Municipal CPD Programmes
Internal Audit CPD, Engineering Candidacy Programmes, Municipal Law, and Forensic Auditing.
Alignment with ECSA, SACPLAN, SAICA, and other professional councils.
Specialized and Scarce Skills Training Content
Focus areas such as:
Machine Learning, Deep Learning, AI
Data Science, Data Engineering, Data Analytics (Descriptive to Prescriptive)
Built Environment Disciplines: Stormwater Engineering, Roads, Structural, HVAC
Health & Environment: Water Quality, Air Pollution, Occupational Medicine
Energy Services: Renewable Energy, HVAC, Electricity, Electronics
Digital Skills: Social Media, GIS, Animation, Cybersecurity
Tracking, Monitoring, and Reporting Dashboard
Full learner and performance analytics dashboard.
Departmental reporting, CPD tracking, user certifications, and completion analytics.
Integration with City HR or ERP systems upon request.
Mentorship and Coaching Modules
Leadership development and on-demand mentoring support content.
Virtual and blended coaching solutions for managers and team leaders.
Multi-Format Learning Delivery
Courses available in audio, video, reading materials, case studies, and simulations.
Compatible across mobile, tablet, and desktop devices.
Certification and Accreditation
Courses certified under SETA, Oracle, CompTIA, Microsoft, and international bodies.
Automatically issued digital certificates and micro-credentials for each course/module.
Learner Support and Helpdesk
24/7 technical and learner support.
Access to trainers, mentors, and learning assistants.

4.2 Sample Topics Aligned with COT Scarce Skills
Category
Example Courses
Governance & Leadership
Good Governance, Strategic Planning, Change Management
Financial & Asset Management
CA Fundamentals, Costing, PPP Finance, Performance Auditing
Engineering & Built Environment
Water Engineering, Industrial & Geotechnical Engineering
ICT & Data Science
AI, Machine Learning, Data Analysis, Cybersecurity
Environmental & Health
Air Pollution, Occupational Medicine, Environmental Law
Municipal-Specific CPD
ECSA-aligned Engineering Candidacy Support, Legal Training, Risk Assessment

SayPro guarantees the seamless rollout and management of the platform, including learner onboarding, tech support, data privacy compliance (POPIA), and monthly/quarterly progress reviews.

 
 
5. Implementation Plan and Timelines

– Month 1: Platform setup, stakeholder onboarding, technical integration, user orientation.
– Months 2-3: Full deployment of training programs, continuous support.
– Months 4-36: Ongoing training, mentoring, performance monitoring, annual evaluations, continuous improvement.


5. Implementation Plan and Timelines
SayPro will execute a phased implementation strategy designed to ensure a seamless, efficient, and impactful rollout of the online training platform to the City of Tshwane Metropolitan Municipality. The project will be delivered in five key phases over the initial onboarding period, with continued support and updates throughout the three-year contract.
Phase 1: Project Inception and Planning (Month 1)
Kick-off Meeting with City of Tshwane project stakeholders
Signing of Service Level Agreement (SLA)
Finalization of project scope and deliverables
Appointment of dedicated SayPro Project Manager and Implementation Team
Detailed project plan with defined KPIs and reporting structure
CoT employee and department needs analysis and learning path mapping
Timeline: Week 1 – Week 4
Deliverables: Inception Report, Project Charter, and Implementation Plan

Phase 2: Platform Customization and Integration (Month 2)
Configuration and branding of the SayPro platform to align with CoT’s visual identity
Upload of customized training modules tailored for municipal departments
Integration with City HR systems or single sign-on (SSO) environment (if required)
Setup of reporting dashboards and user management systems
User role configurations for admins, managers, and learners
Timeline: Week 5 – Week 8
Deliverables: Customized CoT Online Platform, Admin Portal, and Department Profiles

Phase 3: Training Rollout and User Onboarding (Month 3–4)
Onboarding of initial pilot group (500–1,000 employees) across priority departments
Training of CoT internal platform administrators and HR champions
Learner orientation sessions, platform navigation tutorials, and helpdesk activation
Gradual rollout to remaining employees over the next 2 months
Initial evaluation of user engagement and feedback
Timeline: Week 9 – Week 16
Deliverables: User Access, Orientation Materials, Helpdesk Support, Training Schedule

Phase 4: Full Implementation and Live Operation (Month 5 onwards)
Full platform access for all 3,000 to 11,000 employees
Ongoing support, helpdesk, and technical assistance
Monthly reports to HR and Department Heads
Bi-annual feedback collection and satisfaction assessments
Ongoing CPD course updates and new module uploads aligned with City priorities
Timeline: Month 5 – Month 36
Deliverables: Monthly Training Reports, CPD Status Reports, Quarterly Impact Reviews

Phase 5: Monitoring, Evaluation, and Continuous Improvement (Throughout Project)
Real-time tracking of:
Course completion rates
Learner engagement analytics
Certification achievements
Departmental training progress
Quarterly meetings with CoT to review progress and revise training paths
Annual review to identify emerging training needs and update course catalogue
Timeline: Continuous
Deliverables: Evaluation Reports, Annual Review Reports, Updated Learning Strategy

Key Milestones
Milestone
Timeline
SLA Finalization and Kickoff
Month 1, Week 1
Platform Setup and Customization Complete
End of Month 2
First Phase Onboarding Complete
Mid Month 4
Full Staff Rollout Complete
Start of Month 5
First Quarterly Review
End of Month 6
First Annual Impact Evaluation
End of Month 12
Final Annual Report and Exit Plan
End of Year 3

SayPro is fully equipped with the resources, technical capability, and experience to ensure a high-quality, secure, and sustainable training solution. Our dedicated team will be available for ongoing support, issue resolution, and strategic guidance throughout the project lifecycle.

 
6. Costing and Pricing Breakdown

SayPro offers a transparent and cost-effective pricing model that aligns with the City of Tshwane Metropolitan Municipality’s vision for value-based service delivery and scalable access to digital skills training. The proposed pricing structure is based on a subscription-based model that ensures access, flexibility, and long-term sustainability.
6.1 Pricing Model Overview
Component
Unit Cost (ZAR)
Estimated Quantity
Total Cost (ZAR)
Platform Access per User (Annual)
R850
3,000 – 11,000 users
R2,550,000 – R9,350,000 per year
User Onboarding & Orientation
R150
3,000 – 11,000 users
R450,000 – R1,650,000 (once-off)
System Setup & Customization
Fixed Fee
1
R250,000
System Integration & SSO (optional)
Fixed Fee
1
R100,000
Annual Maintenance & Updates
Annual Fee
3 years
R300,000 (R100,000/year)
Helpdesk & Technical Support
Annual Fee
3 years
R450,000 (R150,000/year)
Content Development (Customized CPD Courses, Municipal Specific Modules, etc.)
R100,000 per batch of 10 courses
4 batches/year
R400,000/year = R1,200,000 for 3 years

6.2 Total Estimated Costs (Over 3 Years)
Item
Cost Range (ZAR)
Platform Subscription (3 Years)
R7,650,000 – R28,050,000
One-time Setup and Onboarding Fees
R800,000 – R2,000,000
Support, Maintenance & Upgrades (3 Years)
R750,000
Custom Course Development (CPD, scarce skills, municipal focus)
R1,200,000
📌 Grand Total Estimated (3-Year Contract):
R10,400,000 – R32,000,000 (depending on total user enrollment and service level customization).

6.3 Optional Add-On Services (Available Upon Request)
Service
Cost (ZAR)
Data Analytics Dashboard Customization
R75,000
Mobile App Development for Platform Access
R180,000 (once-off)
Quarterly Onsite Training Workshops
R40,000 per session
AI-Based Personalized Learning Paths
R120,000 annually

6.4 Payment Terms
Invoices will be issued annually based on the number of users onboarded.
Setup, onboarding, and customization fees will be invoiced upon contract signing.
A 10% discount will apply for upfront 3-year payment.
SayPro is VAT registered; all prices exclude VAT.

6.5 Value for Money
SayPro’s pricing structure ensures:
Access to over 1,000+ courses across multiple disciplines.
Dedicated support and account management.
Custom municipal-focused content and CPD-certified courses.
Reporting and real-time performance dashboards.
Scalability from 3,000 to 11,000 users over time.

 
7. Risk Management and Mitigation Plan

SayPro will implement robust monitoring, a risk register, and real-time response plans. Key risks include platform downtime, data security, content quality, and change resistance. Our ISO and POPIA compliance ensure full data protection and operational continuity.


SayPro recognizes the importance of proactively identifying, assessing, and mitigating potential risks to ensure the successful implementation and operation of the online training platform. Our approach to risk management integrates industry best practices, continuous improvement, and alignment with the public sector’s compliance requirements.
7.1 Risk Identification, Assessment, and Control
Risk
Probability
Impact
Mitigation Strategy
Low User Engagement or Adoption
Medium
High
– Conduct user orientation & awareness sessions
– Provide 24/7 user support
– Integrate gamification and rewards
Technology Downtime or Platform Failure
Low
High
– Utilize a cloud-based infrastructure with 99.9% uptime guarantee
– Implement backup & recovery procedures
Security Breaches and Data Privacy Issues
Low
High
– Employ end-to-end encryption
– Regular security audits
– Adhere to POPIA and GDPR regulations
Slow Response to Technical Issues
Medium
Medium
– Offer SLA-backed technical support
– Provide dedicated account manager
– Escalation protocols in place
Content Relevance and Quality Issues
Low
Medium
– Use expert content creators
– Continuous course updates and quality checks
– Regular stakeholder feedback
Inadequate Skills Transfer to Learners
Medium
Medium
– Combine theory with practice
– Offer scenario-based learning, mentoring, and practical tasks
Over- or Under-Subscription (User fluctuation)
Medium
Medium
– Flexible licensing model with scalable access
– Monitor usage patterns and optimize license allocation
Integration Challenges with City IT Systems
Medium
Medium
– Engage City’s IT department early
– Conduct compatibility testing and offer API integration support
Non-compliance with Regulatory Requirements
Low
High
– Continuous alignment with national legislation and professional body standards
– Regular compliance reviews
Change Management Resistance
Medium
Medium
– Provide change management workshops
– Engage internal champions
– Communicate clear value proposition

7.2 Risk Monitoring and Review
SayPro will implement the following to monitor and mitigate risks effectively:
Monthly Risk Review Reports: Document risk status, response effectiveness, and mitigation plans.
Risk Register Maintenance: An up-to-date risk log to track ongoing issues and outcomes.
Governance Framework: Monthly project steering committee meetings with the City of Tshwane to review risks and make decisions.
Client Escalation Matrix: Clear protocols to handle urgent issues in real time.

7.3 Disaster Recovery and Business Continuity Plan
SayPro’s platform is hosted in a secure cloud infrastructure with:
Automatic daily backups
Geo-redundant storage
Disaster Recovery Plan (DRP) with a 4-hour recovery time objective (RTO)
Business Continuity Plan (BCP) to ensure uninterrupted learning in the event of major disruptions

7.4 Compliance and Certification
SayPro’s platform and operations comply with:
POPIA (Protection of Personal Information Act)
ISO/IEC 27001 for information security
GDPR (General Data Protection Regulation)
SETA, SAQA, and other accrediting bodies’ standards

By taking a comprehensive approach to risk, SayPro ensures that the City of Tshwane Metropolitan Municipality receives a reliable, compliant, and results-driven solution that supports its strategic objectives for capacity building and digital transformation.

 
8. Conclusion and Call to Action

SayPro appreciates the opportunity to submit this proposal for the provision of a comprehensive, flexible, and impactful online training platform for the City of Tshwane Metropolitan Municipality. Our extensive experience, established credibility, and proven track record in delivering high-quality, scalable training solutions uniquely position us to support the City’s strategic goals of skills development, organizational capacity building, and service excellence.
We understand the dynamic and complex environment in which the Municipality operates and are fully committed to delivering a platform that:
Caters to over 11,000 users over a three-year period
Offers access to high-quality, accredited and relevant training
Integrates technical, management, compliance, and leadership development
Ensures continuous professional development (CPD) for municipal staff
Provides real-time monitoring, reporting, and learner support
Through our innovative approach, certified content, and agile support, SayPro will help build a workforce that is not only skilled and competent, but future ready. We are confident in our ability to partner with the City of Tshwane to deliver a tailored solution that exceeds expectations and empowers municipal personnel at every level.
 
Next Steps
We welcome the opportunity to:
Participate in presentations, interviews, or further discussions
Demonstrate the platform capabilities through a live demo or sandbox access
Engage in negotiations to finalize implementation details and contractual terms
SayPro is ready to begin this journey with the City of Tshwane and looks forward to formalizing a long-term, impactful partnership that contributes to the City’s vision for professional and service excellence.
Should you have any questions or require additional documentation or clarifications, please do not hesitate to contact us at any time.

  

Table of Contents

2. Background and Context. 3

3. Objectives. 4

4. Target Group. 4

5. Project Activities. 4

6. Implementation Timeline (6 Months) 5

7. Budget Summary (Indicative) 6

8. Expected Outcomes. 6

9. Sustainability and Exit Strategy. 6

10. Monitoring and Reporting. 7

11. About SayPro. 7

12. Conclusion. 7

1. Executive Summary

SayPro respectfully submits this proposal to UN Women to implement a transformative initiative aimed at empowering 300 women—240 migrant women (80%) and 60 host community women (20%)—through capacity building and seed funding for business development. The project aims to equip these women with vital skills, knowledge, and resources to achieve economic self-sufficiency, promote social cohesion, and reduce vulnerabilities.

The proposed intervention will provide entrepreneurial and vocational training, business development support, and micro-grants to launch or expand income-generating activities. A community-based, participatory approach will ensure inclusivity, relevance, and sustainability.

2. Background and Context

The influx of migrant populations into host communities presents both challenges and opportunities. Migrant women often face barriers to economic participation, including lack of documentation, limited access to finance, language barriers, and discrimination. Similarly, host community women, especially in underserved areas, grapple with poverty and unemployment.

UN Women’s commitment to gender equality, women’s economic empowerment, and social inclusion aligns with SayPro’s mission to uplift marginalized communities through structured training and development programs. This proposal seeks to advance these shared goals by supporting women’s entrepreneurship and enhancing social integration between migrant and host populations.

3. Objectives

• Objective 1: To provide practical capacity building training to 300 women (240 migrant, 60 host community) in entrepreneurship, vocational skills, financial literacy, and rights awareness.
• Objective 2: To distribute seed funding and provide business mentorship to selected participants to develop or scale sustainable microenterprises.
• Objective 3: To promote social cohesion and collaboration between migrant and host communities through group-based activities and shared business networks.

4. Target Group

• Total Participants: 300 women
  • Migrant Women: 240 (80%)
  • Host Community Women: 60 (20%)
• Age Group: 18–50 years
• Priority will be given to unemployed, low-income, and vulnerable women.

5. Project Activities

Phase 1: Mobilization and Baseline Assessment (Month 1)

• Community sensitization meetings
• Participant registration and profiling
• Baseline survey to assess needs and interests

Phase 2: Capacity Building Workshops (Months 2–3)

• Entrepreneurship Training: Business planning, market research, customer service, pricing.
• Vocational Skills Training: Tailoring, baking, agro-processing, digital literacy, etc.
• Financial Literacy: Budgeting, saving, bookkeeping, accessing finance.
• Legal Rights and Integration: Labour rights, access to services, cross-cultural communication.

Phase 3: Seed Funding and Business Development Support (Months 4–6)

• Competitive microgrant application process for at least 200 women (prioritizing group-based applications)
• Seed funding of up to [$500 USD or local equivalent] per business
• Ongoing mentorship, coaching, and business monitoring

Phase 4: Networking and Social Cohesion Events (Ongoing)

• Cross-cultural dialogue sessions
• Collaborative market days and exhibitions
• Peer support networks and WhatsApp groups

Phase 5: Monitoring, Evaluation, and Learning (Throughout)

• Regular progress tracking and reporting
• Midline and endline evaluations
• Success story documentation

6. Implementation Timeline (6 Months)

Phase	Activity	Timeline
Phase 1	Mobilization & Assessment	Month 1
Phase 2	Training Delivery	Months 2–3
Phase 3	Seed Funding & Mentorship	Months 4–6
Phase 4	Social Cohesion Events	Ongoing
Phase 5	Monitoring & Evaluation	Throughout

7. Budget Summary (Indicative)

Item	Description	Cost (USD)
Training Delivery	Venues, trainers, materials	$30,000
Seed Funding	Microgrants for 200 businesses	$100,000
Project Staff	Coordinator, trainers, admin	$25,000
Monitoring & Evaluation	Surveys, reporting, learning sessions	$10,000
Social Cohesion Events	Events, logistics	$7,500
Overheads & Contingency (10%)	Office, utilities, transportation	$17,250
Total Estimated Budget		$189,750

8. Expected Outcomes

• 300 women trained in business and vocational skills
• At least 200 microenterprises established or improved
• Enhanced income generation and household resilience
• Improved relationships between migrant and host communities
• Strengthened local ecosystems for women-led businesses

9. Sustainability and Exit Strategy

• Participants will be linked to local cooperatives, savings groups, and government enterprise support programs.
• Business mentorship will continue through trained peer leaders and community resource persons.
• SayPro will develop a sustainability toolkit and resource guide for continued learning.

10. Monitoring and Reporting

SayPro will provide UN Women with monthly and quarterly progress reports, including:

• Quantitative data (training attendance, businesses funded)
• Qualitative data (case studies, testimonials)
• Financial updates
• Lessons learned and recommendations

11. About SayPro

SayPro is a reputable African social development organization committed to equipping marginalized individuals with the skills and support they need to thrive. We have implemented over 100 community development projects across Southern Africa, focusing on youth, women, and vulnerable populations through practical training, job creation, and entrepreneurship.

12. Conclusion

This proposal represents a timely opportunity to address both economic inequality and social division among women in migrant and host communities. With support from UN Women, SayPro is confident in delivering a scalable, impactful intervention that not only improves livelihoods but also fosters harmony and resilience.